We want you to love and adore your Tinta textiles! If you don't for any reason, please get in touch. Please keep in mind that naturally-dyed fabrics need a little bit of extra care to prolong their life. Check out our product care page for more details. If your item is faulty, let us know at email@example.com within 14 days and we will organise a refund or exchange. Unfortunately, we aren't able to refund custom made items.